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Your Image- Are you the Lead Dog?

In Alaska where they use dog sledges for travel, there is a saying "unless you are the lead dog the view is always the same.” That view is the unpleasant one of looking at someone else's rear as you follow them because they are ahead of where you are. In today’s...

Are you working for your Landlord?

When your customers buy from you they want the lowest possible price and you want the highest possible price, and to achieve a result both parties can live with, an amount of haggling takes place. How much the customer really wants the item (fallen in love with it)...

We are in the People Business

So, you think you are in the jewellery business. After all, you have the word jewellers above the door, your windows and showcases display jewellery, people come in to buy jewellery, they refer to you as their jeweller, so it's natural for you to think you are in the...

Not All Software is Created Equal

Managing a business can sometimes seem chaotic!  Many retail jewelers know there has to be a better way to manage their business to increase profits and free up their time but simply don’t have the time or knowledge to look for the solution.  In today’s competitive...