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| SUPERGEM Signature Series Supergem, the heart and soul of the ARMS system used by successful retail jewelers to help grow their success. "ARMS Supergem is a comprehensive stock control system that I have been using with great success for the past 16 years. I find that I can easily keep a good track of my business in many different ways. For example I can easily identify which items are 'top sellers' and can make sure these items are reordered fairly quickly and not discounted. Also as Supergem has all the stock divided into departments, I can see the departments that are selling well and the ones that are not, therefore requiring some attention. Supergem also has the facility to report on each individual salesperson, including their average retail sale, the gross profit generated by their sales, the quantity they have sold and from which department. This can highlight to me each individual salesperson’s strengths as well as their weaknesses. As I have multiple stores, Supergem has the facility for me to report on shop comparisons, including month to date and year to date reports on suppliers and departments etc, therefore showing the different trends. I can highly recommend implementing the Supergem system as an effective way to manage and report on the stock control of your business." - Graeme Burrows Jewellers, Mildura VIC Business Fact 101 Inventory is your major investment and without question, how well you do in business is determined by how well you manage your inventory. How well you are able to manage your inventory is determined by the level of essential information and tools you have at your fingertips. “You cannot improve what you cannot measure”. What is Supergem? Supergem is the powerful ARMS software program that helps you tightly manage your stock and sales. It eclipses all competition with its feature-rich functions and its powerful detailed analysis of stock, sales, vendor and salesperson performance. Other ARMS programs that integrate with Supergem include the Accounts Payable, General Ledger, Assembly/Disassembly, Stock Take (Physical inventory) and POS that feeds sales information. Supergem is user-friendly Navigation around the ARMS software could not be easier to learn and use with the choice of using either: - ARMS Menu driven navigation screens - Windows Drop Down Menu boxes - The GoTo function shortcut - User Definable menus - Recent Task Menus, either driven by the mouse or keyboard In addition, many input fields on the Stock Entry screen, Sales and Customer Refund Entry screen and Inter-store Transfer screen are configurable and switchable (switched off if not used by you) allowing you to customize and optimize the screen to suit your specific business. Also, many fields present pre-configured options to enable consistency of input when more than one operator uses the system. Stock departments can be set up with DSD’s (Department Standard Descriptions) allowing super quick 'paint by numbers' stock description entry. Handling memo or consignment stock is a breeze. Imaging stock items is quick and simple (up to 4 images per stock item). Diamonds and other gemstones are tracked and reported on. Want a 1.98 to 2.02 E color ideal cut vs1 to show a customer? The system will tell you exactly how many you have, either loose or mounted and at which location. Press F1 for instant help, or refer to the hardcopy user documentation for detailed help when using functions for the first time, or need help at a later date. There are many more user friendly functions, which we can point out to you during a demonstration of the software. Supergem is secure With over 1000 security settings you can set security by groups of employees or by workstation. This prevents unauthorized access to any function or reporting within the system. For example, some employees may be allowed to view Cost prices and others not. Some may have access to enter or change transactions and others to only view transactions. A one key instant lock, locks your workstation when you go for lunch so others cannot use your profile. Users can be restricted to given menu options, thus cutting down on training time when they only use one function. For example, a person who is responsible for transferring stock out of a store to another store, but has no other functions within the system, would only see the Inter-store Transfer screen. Supergem is extremely stable Many industry-specific programs use an MS Access database. While this may suffice very small operations, MS SQL and MSDE databases are designed for serious use and offer rock solid stability. ARMS uses these stable MS SQL and MSDE databases. ARMS software is written using the stable MS Visual Basic language by ARMS' in-house senior programmers who understand the jewelry industry. It is then extensively tested in-house before release. Supergem is a lot more than it appears The old adage 'software is software' is not true in ARMS' case. ARMS software is more feature-rich and it is this benefit which makes for ease of use while at the same time providing unparalleled analysis and reporting. It does not stop there; the 'behind the scenes' powerhouse makes Supergem state of the art. Supergem automatically analyzes the performance of stock, vendors and sales staff, presenting the results on ARMS unique reports. Will Supergem remain state of the art software? Yes it will. Supergem’s first version was written in 1982. Since then it has been rewritten four times to grow from a simple one store stock control program to a sophisticated one to 1000 store stock management system and it will continue to grow to handle changing trading conditions (remember when internet did not feature as a trading condition... so who knows what’s ahead of us). Supergem has, and continues to be, developed based on feedback and forums of ARMS clients. It is ARMS' commitment to change that will keep Supergem state of the art. Supergem provides basic and advanced inventory management information you need to better and more easily manage your business. Stock and Sales reports Supergem software provides you with the unparalleled detailed, accurate and timely information, both on stock and sales by Department, by Supplier, by Sales Person, by price range (to name but a few), for any elected period (daily, weekly, monthly) by memo, by age of stock, showing stock number, description, special order and other special attributes, Sales value, Average Sale, Discounts, Cost of Sale, Gross Profit, customer names, salespersons code, taxes, fast seller status to name but only a few details available on the reports. Executive Management Report (EMS) Supergem software provides concise EMS reports showing you important and essential details on the performance of Departments, Suppliers and Sales Team members. This by store or company wide allows you to track performance for any nominated period, showing up to five years comparisons. By department and supplier you can compare sales, stock holding, COS, Gross Profit, Stock-turn, Mark-up percent and Return on investment, allowing you to identify the strongly performing departments and vendors and those that need attention. Lift the performance of your salespeople It’s a fact of life no two people are born the same, no two golfers, no two athletes, no two sales persons. Salespeople can make (or break) your day, week, month or even your business. They are also typically the most under-utilized resource of most companies. It is essential to be able to compare your salespersons performance so you can identify those who need assistance and/or training. Supergem software EMS reports zero in on salespersons' strengths and weaknesses. Supergem provides simple reports showing the strengths and weaknesses of each salesperson, which allows you to train and motivate your team to outstanding results. You can identify top performers who often go unnoticed, the salespeople who are excessively discounting, losing sales or have a low average sale. “As a relatively new user of ARMS, I still remember all of the questions and hesitations I had about changing to a new computer and management system. My business had been growing, but seemed to be reaching a plateau. I knew if I wanted my business to grow further, I would have to do something different. One year later, WOW! I wish I had done this years ago. ARMS, the software and ARMS, the people are such an asset to our business. My reports show me meaningful data to make decisions about our stock and sales. The reports from the system actually correlate to our real retail business. The entire ARMS system is well thought out, and the staff at ARMS brings both jewelry experience, and business experience to help my business grow. It will definitely pay for itself in its first year of use.” - Jeffrey Samuels, William Jeffrey's Ltd, Mechanicsville, VA Using Supergem to make more astute profit producing decisions To grow in retail you need to constantly make more astute buying, stock management and staff management decisions. These decisions must be based on (1) accurate, timely information and (2) sound management principles and strategies. Consider this. There are two types of experience you can learn from: your own, or the experience of others. While your own experiences are invaluable, clearly it’s faster, less costly and much less painful to learn from others’ experiences. Supergem and ARMS support will help you achieve exactly that. It will fast-track your success by providing you with unparalleled knowledge of what creates wealth and what creates just plain hard work with little reward. You will increase your stock turn, improve your margins and rid yourself of old unprofitable stock Supergem identifies your top sellers in each department prompting you to replace these important profit earners as soon as you have sold them. It shows those items that do not need to be discounted to sell, those which will stand higher mark-up and those which will have to be discounted to clear. Supergem highlights instant sales trends and provides monthly figures used for tightly controlling buying via an 'open to buy fund'. Improve vendor arrangements Never has the 80/20 rule been more evident, with more than 80% of the total profit coming from less than 20% of your vendors. Supergem treats the stock from each vendor as a separate investment. Based on dollars of profit generated and stock-turn achieved, you can see quickly the vendors who are contributing to your profits and those you are carrying. By using Supergem you can negotiate better win-win vendor arrangements. Take control with Supergem Your Supergem reports, combined with ARMS business development support and coaching, will allow you to take absolute control of your stock, staff and vendor performance to help increase your personal wealth. Your retail operation will evolve into a 'cash generating machine' providing you with substantially increased income that will afford you and your family a better standard of living plus provide surplus cash for investment in your family’s future. Give your business an edge with Imaging Imaging runs in conjunction with Supergem and gives jewelers substantial marketing advantages. Once an image is captured it can be used for a variety of purposes. See (actually see) a customer's purchasing history Greatly increase your sales rate by viewing a history of items already purchased by a customer. When you or your staff serves someone, an inquiry can be made on their record to view the images of stock items already purchased, along with the Customer Management attributes, giving you a clear profile of their likes. What better way to know which pieces of stock to show the customer to greatly increase your sales rate! In-store customer displays Customers can read the 'love story' attached to each image that will tell them far more than a sales person could ever hope to remember about jewelry. Use this imaginative customer marketing to substantially increase sales and your professional image. Producing high quality in-store display cards Make your store stand out from the crowd with image-based drawcards to draw customers from your window into your store. Use with higher priced jewelry to increase your average sale. Promotional pamphlets Create your own professional promotional handouts complete with images and a marketing story. Produce your own 'Exciting Jewelry Range of the month'. At low cost, this is ideal for promotions of your own stock or higher priced memo jewelry using either single or multi images per page. Marketing tool for one-off jewelry creations Ideal for recording one-off jewelry creations that can be used as examples to sell from. Reduces your stock without reducing your selection of expensive pieces of jewelry. As a creator you will find this marketing tool invaluable by giving you the leading edge in getting a “yes” for a new creation. Build your library complete with the love story on each piece that will help your customers choose you as their preferred jeweler. Hardware requirements To capture an image requires a computer running Windows XP, Imaging software and a camera. Optional hardware To print the image requires a color printer and to capture a high quality image requires a controlled lighting environment. After much trial and error we have produced a product we call Image Studio, which incorporates lighting and the camera. Imaging software is great value and the cost can be recouped within days of using it. Ask yourself:
If the answer to any of the above is “yes”, then the information you get from Supergem along with the business development coach can help you achieve your goals. Don’t delay the benefits – ACT NOW. Each day you delay implementing Supergem is one less day you have to profit from the benefits ARMS Supergem brings to you. .................................................................................................................................................................................................... MINI SUPERGEM Handy and useful Mini Supergem allows you to carry your Vendors and Stock in your pocket. You no longer have to take bulky reports and laptops to meetings with vendors or to trade shows. Have access to your Vendors Fast/Slow/New/Old stock at your fingertips when in discussion with sales reps. Fast Find Fast find allows you to search your stock by Stock Number or Vendor Design. You can use just part of a number if you are not sure, then from the list displayed; drill down to select the details of the right stock item. Stock list by department This feature allows you to select a list of stock items for a department by range of In Date, ID1, ID2. You have the option to choose all or individual fields, then you can sort the whole list by Vendor Design, Number, Date In, Retail Price, Total Quantity Sold or Fast Seller. From this list, you can also drill down to the details of any stock item. Vendor details reports Vendor details reports allows you to select a vendor from the list to show their address and contact details. Stock by age report This function gives you seven periods over the past 36 months, plus, how old and by what percentage this vendor's stock is in your store(s). This is a valuable feature when discussing pricing, rebates and returns with the vendor. Stock list by supplier Stock list by vendor produces a list of stock items for a vendor by In Date, ID1, ID2. You have the option to choose all or individual fields, then sort the whole list by Department or one of Vendor Design, Number, Date In, Retail Price, Total Quantity Sold and Fast Seller. From this list you can also drill down to the details of any stock item. Back to top Back to Software at a Glance |