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POINT-OF-SALE (POS) For astute control on the sales floor "We're very pleased with the ease of use of the Point of Sale (POS) program. The module provides easy access to customer information, including layaway balances and purchase history. Performing stock searches at POS is very helpful and allows us to see additional product information and images. Nightly processing is a breeze and the detailed reports contain all the information we need to reconcile banking items, monitor sales activity, and handle any exceptions. Overall, the POS module is set up in a straightforward, user-friendly manner, which allowed our sales associates to quickly adapt to the ARMS system." - Lynda McNamara, Sites Jewelers, TN, USA How POS will pay for itself in time savings alone The following will clearly demonstrate that for a store with a turnover of $500,000 or greater, the savings in time alone will pay for a point of sale. (This is based on a four-year lease with a 20% residual.) Let us examine, in detail, each of the following types of sale and till-related transactions that are carried out in a store, and how ARMS’ Point-of-Sale (POS) system can improve the handling of these transactions.
Cash sales Without POS, either 'Sales Dockets' are written or the sales information is entered into a cash register. Taking an average store of $500,000 turnover, approximately 30 sales and repairs are transacted per day. Although it is slightly faster to enter the sales information into our POS than into a cash register or on dockets, in reality there is no appreciable time saving. However it must be noted that it is not slower to use ARMS’ POS than existing methods. The real time saving comes in the next stage of the sales information handling, which is the entering of sales data into the computer. Without a POS, the till tape has to be 'prepared' by marking off the repair transactions, layaway transactions, account transactions and payouts etc. Dockets have to be batch added, then the computer operator has to enter each sale transaction into the office computer, print a daily sales report and check that it balances with the till tape. To check the tape, enter the sales, and check the sales total against the sales report total takes between 15 and 30 minutes, depending on the level of accountability required. In addition, the common problem of salespeople transposing stock numbers is eliminated, thus saving operator time in sorting out the incorrect numbers. Taking into account the above and Christmas trading, a store with $500,000 turnover spends an average of 40 minutes a day processing sales data. At an average labor cost of $12.50 per hour, this represents a saving of $8.50 per day. If casual labor is used for computer work, this can be a direct saving, or if full time labor is used, this time can be put to productive work. (40 minutes per day spent maintaining current retail prices will make a lot more money than the same time spent entering sales.) The higher the transactions per day, the more the benefit. In terms of accuracy of the data being recorded, a far greater degree of accuracy is obtained using our POS than a manual system. Inter-store transfers This allows stock to be sent and received between stores with the computer at the head office automatically updating the stock files when it receives notification from both the 'Sending' and 'Receiving' POS at the two stores. If it receives advice from the 'Sending' POS but not advice from the 'Receiving' POS it alerts the head office that stock has not been received. A check can then be made as to why the stock has not been received. This allows instant tracking and is an important security benefit. Stock search This option allows you to quickly find types of stock, normally following a request from a customer. For example, a customer asks you what you have in the way of 18 carat yellow gold diamond clusters. Assuming your normal description for this item is '18K Y/G Dia Cluster' you can quickly find this stock by entering 'Dia Cluster', and all the stock that has 'Dia Cluster' somewhere in the description will appear on the screen. Daily takings A 'Till Taking' advice is sent to head office each night which allows the head office to reconcile takings against bankings. Transaction report In addition to normal sales reports, the POS sends a full summary of all transactions including Cash Sales, layaway sales and initial deposits, layaway payments, customer account sales and payments, repair sales etc to the head office each night. This allows the office to see which salesperson carried out each transaction. Messages The POS can be used to send messages to the head office daily. The benefit of this is to report on lost sales and stock requests. It can also be used for the head office to 'broadcast' messages simultaneously to all stores. Additional features include:
POS benefits allow better control of stores, more accurate sales recording and saves time at the head office. It can be seen that the benefits far outweigh the cost. Back to top Back to Software at a Glance |